AirxEdge respects your privacy. This policy describes the information airxedge.com collects, why it is collected, how it is handled, and the choices available to you.
Information we collect
If you use our contact form or email us, we may receive your name, business name, email address, inquiry type, message, and any other information you choose to provide. Please do not send sensitive personal, financial, health, or account information.
Why we collect it
We use inquiry information to:
- understand and respond to supplier, brand, product, or business inquiries;
- evaluate potential commercial relationships;
- maintain appropriate business records; and
- protect the website and our communication channels from misuse.
Server and security logs
Our hosting provider may process technical information such as IP address, request time, browser or device details, referring page, and requested URL. These logs help deliver the website, troubleshoot errors, and detect abuse. We do not intentionally log the full contents of contact-form messages in our website function.
Cookies and analytics
This website does not use nonessential cookies or analytics by default. If optional analytics or other tracking technology is introduced later, this policy and any required consent choices should be updated before that technology is enabled.
Third-party services
We use service providers to host the website and, when configured, deliver contact-form messages by email. Those providers process information according to their own terms and privacy practices. We do not sell contact-form information.
Retention
We keep inquiry information only as long as reasonably needed to respond, evaluate a potential relationship, maintain appropriate business records, resolve disputes, or meet applicable obligations. Retention periods may vary with the nature of the inquiry.
Security
We use reasonable technical and organizational measures intended to protect information. However, no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may choose not to use the contact form and can limit the information you provide. You may also contact us to ask about, correct, or request deletion of information associated with your inquiry, subject to any information we reasonably need to retain.
Policy updates
We may update this policy as our website or practices change. The “last updated” date above will identify the current version.
Contact us
Questions about this policy may be sent to sales@airxedge.com.